Hello Fellow UX Practice-ers!

By way of brief personal introduction, I will begin by saying this: I’m glad to be home! My wife and I were just in India for the past two weeks, which was an amazing experience, but we are nonetheless tired and thankful for clean sheets and clean air. So forgive me for being relatively absent the first week and for getting over my mega jet-lag for the next few days. (it’s something like an 11-hour time difference!)

I live in New Haven, Connecticut, am married to a wonderful wife named Kelly and we have a mini american eskimo named Wimble who is crazy and very lovable. My undergraduate degrees were in Architecture (b. arch) and english (minor, creative writing) from Penn State University. I’ve worked at Pickard Chilton for the last 4 1/2 years as an architectural designer, and for the last year or so have been transitioning within the firm to managing many of our graphic design endeavors (like publications, exhibitions, etc.). It’s been fun. I love living in a college town, and my wife and I enjoy the charm of New England when we have the time to explore. You can find some of my personal design work here if you like – though regrettably I have some awesome stuff to post that’s not yet been photographed (sometime soon!).

My experience designing in virtual and/or interactive environments is extremely limited – so I’m rather intimidated by this course! I resonate deeply with the theoretical side of UX since it’s in line with how I like to think about design (coming from an architectural background into graphic design has provided a thrust towards thinking about UX more than I had predicted), but have had little experience on the practical end. I’ve designed a few websites, but have always had friends do the actual code work for what I’ve cooked up visually. I like to think that exhibition design has a lot of overlap, at least in theory, as does book design, and those two areas I’ve done a good bit of work. So I have a lot to learn – please humor me as I will probably be asking a lot of questions and maybe lagging behind a bit. Looking forward to learning with you all.

Justin

 

GRDS 702 – Unit 10, Blog Entry 1: Final Thoughts

What is the most profound thing you have learned about yourself and your creative practices through this course? Have you experienced moments of disruptive wonder? In what ways has your perspective on graphic design practice changed?

The most profound thing I’ve learned about myself and my creative practice through this course is that I really do well when I’m having fun. The presence of play in graphic design leads to personal enjoyment, fulfillment, which in turn leads me to produce good work! I think realizing that this is a really important if not integral component to my design process was healthy and really profound for me. The first project I did in this course, which centered on play (called “how to have fun if you are a designer”) gave me some insights that I tried to bring into the second project. Throughout both of these projects I think there were moments that I experienced some disruptive wonder, but to be honest, the schedule was pretty tight, and because of the external pressure of deadlines (and my work schedule) this was probably hampered a bit.
I think my perspective on graphic design practice has changed in the sense that I see my own practice as the result of a deep and complex process that can be charted or explained, but which often goes unnoticed (especially even to me). I think I’m much more aware of the role of process within graphic design and will look forward to seeing how this plays out in future courses and in my future endeavors.

GRDS 702 – Unit 8, Blog Entry 1: Reflections on my Process

Reflect on your own creative process. How do you strive to achieve a moment of performance or move forward in reach of a noble pursuit? Are your creative activities leading toward a moment of disruptive wonder for your audience, as well as for yourself?

This question has gotten me thinking quite hard. I think it’s particularly difficult to answer because my creative process has within it a number of ‘stages’ or ‘pervious moments’ where there is a good bit of cycling and recycling of ideas – of considering and discarding and re-considering ideas. Because that’s the case, it’s often difficult to specifically ‘nail down’ where these moments happen and communicate them to others. Maybe that, in itself, is worth communicating: that in my own design process, I try to stay in an “evaluation phase” throughout almost the entire process – until nearly the last minute, when I have to put my “pencils down” and begin feverishly producing final deliverable material. I think this has become so intuitive over the years that it often is hard to locate (that’s another reason). To that end, I think this map can be somewhat helpful:

The reason I represented this process using both an x-axis at the bottom (communicating the nebulous transition between ideation and execution, which is based on the passage of time but which is somewhat undefined from project to project) and a series of circles at the top was to communicate the “both-and” nature of the design process as it works out for me. I think having these represented as circles is analogous to what actually goes on in my process (which is why I chose circles, haha) – and that means that within each “realm” or “porous phase” of the project above, I am free to find those moments of “disruptive wonder” for myself, and then hopefully to be able to eventually communicate those to the client later on.

To that end, often in a project I will ‘stumble’ into some disruptive wonder in the form of an approach to the design problem that I didn’t initially conceive of but which just seems to fit perfectly. I sometimes can communicate this with the client and really I think this serves to communicate both that I am deeply engaged as a designer and that I am excited – which helps them to trust me and to be excited themselves. This is good.

I think regarding the question of whether or not I reach toward a noble pursuit in my design process and products – I think this is a quote from Malcolm McLaren’s talk, where he said,

“Authenticity is discovering something that is real, that can only be achieved through a struggle, that romanticizes the messy process and becomes a noble pursuit.” (roughly 8:40)

 I find that if I am willing to fail (and am okay taking risks in the design process), I can find authenticity and can move towards noble pursuits as it’s defined in this context. In many ways, I am trying my best to use my graduate studies as a kind of grand ‘case study’ in this – trying things I would normally shy away from, and pushing the limits of what I know I can do so as to arrive at these moments of learning, failure (which is sometimes expressed in grades or in a project that doesn’t turn out the way I wanted it to), and authenticity.

GRDS 701 – Unit 8, Blog Entry 2: Malcolm McLaren and Authenticity

In recently watching a rather long but extremely engaging keynote presentation to the 2009 Handheld Learning Conference in London entitled “Reflections on Learning” by Malcolm McLaren, which was a recent assignment for Graphic Design 702 (Methodological Studio), I’ve found myself mulling over his thoughts quite a bit.

As a kind of initial caveat to my reflection, I would say that I see as a genuine challenge before me as a younger designer the idea that creating authenticity in a “karaoke culture” (which he defines as a setting in which meaning is conveyed by proxy and life is lived by proxy) can be done in a way that is essentially positive, uplifting, upbuilding, and progressive (in the best sense). I say this to push against, in a way, the example set by his life, which achieved a kind of authenticity but which is not the kind of authenticity I find attractive or desirable because it “stayed within the system” but just swung to the other proverbial side of the pendulum. That is to say that his work and ideas (a good example is the rise of the punk movement in England) was fundamentally reactionary, subversive, and (in a noble way) destructive. I believe it’s possible to create beautiful authentic work that has a destructive effect on all inauthenticity but which is not in itself destructive, if that makes sense. With that said, I want to affirm many of his points and communicate that they were encouraging and also in many ways inspiring and motivational at a deep level.

His comparison between a culture of necessity (as exemplified by post-World War II London) and a culture of desire (as exemplified by our current culture) was extremely sobering. In my own experience traveling to impoverished countries (parts of Kenya, Sierra Leone, Peru, Ecuador, Mexico, the Dominican Republic) one of the most stinging senses that always comes home with me is how disconnected I am as an American, generally speaking, with the raw needs that exist in the rest of the world. I’m so thankful I live in the US, and have been given the opportunities that I have, but I find it personally important to connect with a deep sense of need and dependence to continue creating authentic designed artifacts because I am connected to this sense of need as a person (and am hopefully continuing to become a more authentic person).

I also appreciated these quotations by McLaren:

“In a karaoke world, you’re free of any real responsibility beyond that moment of performance.”  (McLaren, 8:15)

“Authenticity is discovering something that is real, that can only be achieved through a struggle, that romanticizes the messy process…becomes a noble pursuit.” (McLaren, 8:40)

“In a karaoke world, everything and everyone is for sale.” (McLaren, 10:15)

And one of my favorite sections in his talk was where he began discussing ways of becoming this type of person, especially as it relates to the sphere of learning and of the process of becoming. He noted that he found it important

“To be a passionate observer…” (McLaren, 34:30)

“1. How to become a magnificent failure, and 2. How to live one’s life like a flaneur in Baudillaire’s day.” (McLaren, 35:23)

This entire talk reminded me of two people: an author and a painter: Alain De Botton and Andrew Wyeth. In having researched and written a fairly lengthy paper on Andrew Wyeth in graduate school and in writing a creative nonfiction essay in undergraduate school that was the second place recipient of a university-wide prize inspired by Alain De Botton’s books, I find much agreement between the essence of McLaren’s talk and these two figures.

All that said, I found his thoughts on authenticity, the place of technology, and his thoughts on culture generally to be extremely astute and encouraging, and I hope to continue to produce work that can be called “Authentic”. I think that’s probably the biggest compliment I could receive as a designer!
 

GRDS 701 – Unit 8, Blog Entry 1: Process Analysis

Reflect on the three process books shared during this unit. In your post, assess how each book design successfully and/or unsuccessfully communicates the designer’s ideation process and guides the reader through the creative process. Are there specific communication tactics that any of the designers use that you may want to integrate into how you present your own process?

I think each of the three process books shown as case studies within this unit’s curriculum communicate well each of the designer’s processes. As a brief overview, I was initially drawn to Jamie Turpin’s ‘table of contents’ image, maybe because we both come from a similar background (I gather she has a background in building arts) – but probably more so because I found the use of color and categorizing quite helpful. Within each of the broader categories of her process she incorporates much ‘finer-grain’ detail which the user can peruse if they desire – essentially, it functions much in the same way that a good poster does; there is a wealth of information and intrigue, and it’s available to the viewer at whatever level of engagement they desire. I think this can relate to my own goals and aims in communicating my design process because I want the method of communication to be both complex and simple, so that it can be “understood” in a sense at a glance, but also to have the robust information behind the brief overview that it actually does.

What was interesting about Jane Dorn’s process book was the well-integrated mix of book-quality typographic setting and ragged sketchbook scans. I think some of the best and most interesting design, architecture, and art books in existence today have found a way to strike a line between the informational and pragmatic realities of text and communication (fine typographic setting) and the messy, circular, cyclical, unpredictable nature of design process or artistic process. I think her process book is getting to this place where it’s achieving this kind of balance, and I find that quite compelling. I would like to strive for that in my own work someday, and maybe produce a “process book” which is both a compilation of sketches and messy scans, and a formal, well-composed book. Ironically, I found her process book itself more compelling than the actual final product for that project (but don’t tell her that!).  It was quite nice.

April Bliss takes a similar approach as Jane, though on my initial glimpse through her process book the first (and rather overwhelming) sense I got was that there was SO much information (maybe too much?). I think this gets at a notion I find often in my own work and in the representation of my design process – what do I show, and what do I not show? Probably a partial answer to this question relies on a good assessment of your target audience and also what it is that you’re aiming to say. But even with that said, I’ve been in situations with clients and in my job where I’m unclear as to whether or not I should show a little bit of process or a lot.

All of these process books were well-crafted, extremely thorough and varied in their approach. It makes me wonder if someone like Hugh Dubberly (whose current representations of design process are so polished and awesome-looking) has piles of his own process books like this laying around from the past. Who knows!

GRDS 702 – Unit 7, Blog Entry 1: Values

What are you learning about yourself and your creative process as a result of this unit’s discussion of values? How do you find that values (personal, political, cultural, etc.) inform your creative practices? 

This is an awesome question, and one that surely brings up multiple thoughts and issues for each individual. I think the largest way that values inform my creative practice is mainly by influencing and guiding those things in my life that are not actually directly related to design and creativity but give rise to it. Part of what I mean is that one of the more common notions of the ‘self’ in our culture is somewhat fractured – there is the “home self” and the “work self” and the “religious self” and the “leisure sex and sports self” and these are all basically incompatible, or at least can be autonomous and independent of one another. So I suppose my value structure says that this is actually dangerous and somewhat impossible notion (though seductive for many obvious reasons). As I believe we are whole people, and the things we think and believe and do and say have a kind of multiplicative effect on all the other areas of our lives, I believe that it’s important to integrate patterns of attention that help us address our ‘selves’ first, to become healthy and whole people, and then to do things that we all have to do – like work and play and rest and eat and design, etc.

So with that said, I think my faith as a Christian is by far the primary way that my creative processes are influenced, mainly because it gives me a framework by which I can see and understand the world (both existentially and intellectually) and from there, I am becoming the kind of person who strives to be an excellent designer. What that means in practical language is that the valuations of my design work are always compared against the baseline of my faith which says “work is not what defines you”. I am therefore free to not be defined by my work (which as anyone who has worked seriously at anything knows, is a good thing), but I’m also free to engage more rigorously with my work because I’m not looking to it for my ultimate sense of personal value and worth. Paradoxically, this is also a good thing!

In more practical language, this sometimes means that my design work is a communicative expression of my beliefs and the hope that I have as a Christian (as you’ll see in some projects on my personal website). Other times, it just means doing the best job I can as a designer and making beautiful things, which can be an act of worship. My personal values would surely preclude me from designing something that I felt was essentially evil, or was antithetical to the beliefs that I do hold, but this hasn’t ever come up for me yet in my career. I think Jenny Holzer’s work has been really inspirational in the sense that she is really “talking about values” in an oblique way, even though she evades that question. Though my own personal value structure is probably quite different than Holzer’s, I can very much appreciate what she is doing and why.

GRDS 701 – Unit 7, Blog Entry 2: Work / Life Balance

For this blog post, I’d like to share two sources that I’ve recently come across in continued thinking on my opinion paper for GRDS 701 – project B. Here they are:

http://www.ted.com/talks/carl_honore_praises_slowness.html

The interesting thing about both of these TED talks is that they address an issue which is almost taboo in our culture (or maybe the culture of the northeast where I live and work) – the notion of rest, slowness, and time off. I think my wife and I really noticed this when we went to Europe in the late spring of this year. During our ironically busy vacation (mainly because we had booked so many sites to see and places to stop that we wanted to get them all in in a few weeks), one of the biggest and most glaring differences between Italian culture and American culture is the notion of social speed as it relates to meals. Carl Honore talks about this in his conversation, but it’s a fascinating reality – and we had so much fun with that change of pace, even if it was only for the duration of a meal.
In my own observations, I feel as though much of the conceptual notions of slowness, focus, etc. that came out in my limited literature review have underneath them the assumption that a simple enjoyment of life can be found in simple tasks and simple experiences – and we lose something when we don’t plan enough ‘margin’ into our schedules and time to enjoy those things. This is obviously a challenge for me as I’m in the middle of an MFA degree and am also working. When deadlines at work and deadlines at school don’t talk with each other but instead decide that they want to coexist, things can get intense.
Anyway, all that said, I’m interested also in Sagmeister’s thoughts on the subject of rest and slowing down – particularly from the perspective that better and more engaged (and more human) design work is produced when it comes from someone who knows how to rest. This is surely antithetical to most business cultures and the day-to-day operational structures of most jobs. For my part, I wholeheartedly agree, and have seen this play out time and time again in my design work – when I feel proportionally ‘balanced’ in terms of work, home, and my other priorities, my work benefits greatly. Interesting stuff.

GRDS 701 – Unit 7, Blog Entry 1: How Do You Design?

Review the models covered in Hugh Dubberly’s “How Do You Design?”. Have you identified any steps that should be added to your own creative process? Please provide justification for your thoughts.

In reviewing and reading through Hugh Dubberly’s book (that’s no article!), and in reading “Creative Briefs in Shifting Times” by Terry Lee Stone, I’ve definitely identified that at the very least, formalized creative brief-writing needs to be more fully integrated into my process. Thus far, the design work that I’ve done for clients has normally been rather informal, but I have found an increasing desire to formalize the processes that I automatically begin with any design process (one of which is the establishment of goals, expectations, schedule, information, etc.). I usually have done this at the beginning of the project, bundling it in with a Design Project Proposal document.

With that said, and regarding the actual design process, I found the following three examples to be most closely related to my own design process. I think a helpful additional note of information would be that since I work professionally for an architecture firm that is large enough to have project teams, these processes are often laid out for us well ahead of time by the design management. On my own projects, I find the following three examples are closely related to my design process (and the last one, humorously so). I think something that is of particular note is the presence of feedback loops and cyclical ‘sub-processes’ within the larger process – these could surely improve, but they are currently the basis of what I do.

GRDS 701 – Unit 6, Blog Entry 2: Flow

In response to the question, “Have you heard about the concept of flow before this course?” I would have to answer, “no! But I wish I had!” It’s helpful to know it has a codified name. I think what is most helpful is the pairing of the two definitions below. One is a fairly concise summary of the idea, and the other goes very much in-depth. What a joy it truly is to find this sense of “flow” and wonder in a project – and I think for me, the biggest contributors to this experience are probably a freedom from fear of failure – as Mihaly Csikszentmihalyi states below. I think also that his definition seems to be fairly sequential in the sense that it’s moving in step with how my experience of flow often goes. I find that these projects sometimes come out wonderfully and sometimes come out without much ‘worth keeping’, but as he says, the activity becomes autotelic and is therefore worth it anyway. I think also that one of the most important aspects of helping my own creative process to be more open to ‘flow’ is good planning. If I have allotted enough time for each project, I am far more able to experience this. If I’m exhausted, or am running ragged, or have way too much on my plate, or my project is understaffed, flow can ‘flow’ right out the door. I suppose it’s kind of like Maslow’s hierarchy of needs, right?

From the course material:

Passion, motivation, and curiosity often drive great creative minds. Have you caught yourself spending hours on hours completely emerged in something you are doing? Do you find a sense of joy and fascination with whatever activity it is? If so, you have experienced the concept of flow. Bestselling author and writer Steven Johnson describes flow: “it is more the feeling of drifting along a stream, being carried in a clear direction, but still tossed in surprising ways by the eddies and whirls of moving water.” [2]

Mihaly Csikszentmihalyi describes the following as the building blocks for flow:

  • “There are clear goals every step of the way.” When faced with a creative challenge, you must know what the goals are for the challenge and the specifics, so gathering enough information to identify these is critical.
  • “There is immediate feedback to one’s actions.” This is about listening to your internal voice, your gut feeling that the direction you are going in is appropriate based on your goals.
  • “There is a balance between challenges and skills.” You have taken on challenges, which you are fully qualified to solve, or resourceful enough to identify the resources needed for you to accomplish the goals. Remember the benefits of collaboration.
  • “Action and awareness are merged.” You are on task and do not allow your mind to wander.
  • “Distractions are excluded from consciousness.” You remove all distractions so you can focus. This may mean setting a specific room or office to work on the project away from computers, phones, or other distractions.
  • “There is no worry of failure.” Since you have clear goals, you are focused and you have identified the proper resources to engage on the task, there is no reason to fear failure.
  • “Self-consciousness disappears.” You lose the sense of self to focus on the task and not what others will think of you.
  • “The sense of time becomes distorted.” Time flies when you are in this state.
  • “The activity becomes autotelic.” You enjoy the process in itself and not because of the reward associated with it. [3]

 

GRDS 702 – Unit 6, Blog Entry 1: Disruptive Wonder

In responding to the questions, “reflect on your experiences with disruptive wonder. Are you open to creating disruptive wonder? Is the notion new to you?” I have had to think back to previous projects and consider which ones were most representative of this dynamic. So I can probably answer the last question first – no; the notion is not new to me. I think this question shows me that I’m thankful for my undergraduate education in architecture school, getting a grueling 5 1/2 year degree with a year-long thesis at the end. This really prepared me as a designer to think in this manner, and to consider how what I design can ‘disrupt’ the norm in a way that is proactive.

A recent project this makes me think of is something I did last fall – you can find it here:

http://www.justintowart.com/type-and-environment/

I think this project has a little bit of disruptive wonder because it is walking the line between what the normal functions we associate with typography and message and changing context. I am surely open to creating projects in a similar vein as Kelli Anderson’s TED talk described, and think that it’s quite enjoyable when projects like that come along – though they don’t come along as often as I would like! Maybe that is a subtle challenge as I finish my MFA – to continue creating in this way.